Open to IT Support and Help Desk Opportunities

Hi, I’m Sameen.

I’m a Computer Science student with a strong interest in IT support, help desk, desktop support, and technical troubleshooting. I enjoy solving hardware and software issues, helping users get back up and running, and working through problems in a structured, practical way.

My experience includes Windows reinstall and setup, PC troubleshooting, hardware diagnostics, networking fundamentals, and production support workflows. I’m especially interested in roles where I can combine technical problem solving with clear communication and user-focused support.

Help Desk IT Support Desktop Support Troubleshooting Windows Setup Networking Basics

Projects

Projects that reflect troubleshooting, networking, and technical foundations.

Multi-Client Chat and File Transfer System

Built a TCP client-server application that supports multiple concurrent clients and reliable message delivery.

  • Used Python sockets, threading, and TCP/IP concepts.
  • Implemented acknowledgment-based delivery and retransmission logic.
  • Strengthened understanding of networking behavior, connection handling, and fault tolerance.

RV32I Single-Cycle CPU

Built major CPU components in VHDL and verified instruction behavior through testing and simulation.

  • Implemented modules such as the ALU, control unit, and register file.
  • Used testbenches and waveforms to validate functionality.
  • Developed stronger debugging and systems-level thinking.

Resume

A quick summary of my technical background and what I’m looking for.

Technical Summary

Computer Science student with hands-on experience in hardware troubleshooting, Windows reinstall/setup, and production support workflows. Strong fundamentals in networking and systems, with a structured approach to diagnosing issues, documenting findings, and communicating clearly with users and engineers.

Skills

  • End User Support: Windows reinstall and setup, PC hardware basics, diagnostics, troubleshooting
  • Networking: TCP/IP, sockets, client-server fundamentals
  • Tools: Git, GitHub, Linux
  • Programming: Python, C, C++, VHDL
  • Soft Skills: customer-focused communication, collaboration, structured problem solving